Our Tribe

Our Tribe

Labels are tricky things. They help us communicate and provide an approximation of what we’re talking about with another person or people. Why do I say approximation? Because we each, individually, take labels first as the broad generally accepted definition and then...
One Bad Apple

One Bad Apple

I think we’ve all may have had, at least once, that one client, patient or customer who keeps coming back, but does so with a surly attitude and unkind words. I want to make this very clear…it’s not you. How can I be so sure? Think about it…if your service was truly...
Hold the Light

Hold the Light

Many may find themselves caught in a dichotomy between outrage and peace within concerning the state our country is in. Allowance We may fluctuate between compassion, understanding and allowance to anger, frustration and incredulity. Allowance doesn’t mean turning a...
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